Modem Setup

Sign up for your internet service over the phone or in one of our shops. For details on our different internet services please click here.

Once activated you have two options to connect your devices:

Connecting using Network Name (SSID) and password: 

1. Please check the order confirmation you received via eMail and look for the Network Name (SSID). It will be something like ARRIS-1234, ARRIS-abcd, ARRIS-1a2b.
2. Look for this network on the list of available networks on the device you want to connect to the WIFI. Ones you find it connect to it.
3. When it asks you to put in a password, Network Security Key, etc. put in the preshared key from that very same eMail you received (BE AWARE: It’s case-sensitive).
4. You should be now connected to your modem.

Connecting using WPS (push button) method:

1. Push the WPS button on the router. The WPS led/light starts to blink, letting you know it is searching for a device to connect.
2. Now you have 2 minutes to press the WPS button on the device you want to connect to the WIFI.
3. You should now be connected to your modem.